Shipping, Returns & Exchanges
Shipping
At OROROwear, we pride ourselves on our speed and focus. We aim to get your items delivered as quickly as possible. Most orders will be processed within 24 to 48 hours - excluding weekends and holidays.
Please refer to the table below for an estimate of shipping costs and delivery times.
| Country | ORDER VALUE (CAD) | SHIPPING CHARGE (CAD) | DELIVERY TIME |
| Canada | $0.00-$249.99 | $19.99 (Express Shipping. Duty included) |
3-7 Business Days |
| $250 and up | FREE (Express Shipping. Duty included) | 3-7 Business Days | |
| Rest of The World |
$0.00-$299.99 | $24.99 (Express Shipping. Duty included) | 3-7 Business Days |
| $300 and up | FREE (Express Shipping. Duty included) | 3-7 Business Days |
Returns & Exchanges
Don’t love your order? Return it. It’s that easy.
We will gladly exchange any unwashed, unworn apparel in its original packing and tags for up to 30 days of your order date. Contact us via support@oroowear.com for a Reurn Form.
*Original shipping fees and insurance are non-refundable
Exchanges/Returns not valid for Final Sale, Open-Box, Bulk Order or Outlet item orders.
Tax & Import Duties
Goods and Services Tax (GST), Provincial Sale Tax (PST), Harmonized Tax (HST), customs and import duties are all included in the price stated on our website. If you happen to be asked to pay any customs or import duties, please contact our Customer Care team here with proof of payment and we will refund charges when applicable.
