Don’t love your order? Return it. It’s that easy.

You may return or exchange any unwashed, unworn apparel in its original packing and tags for up to 30 days from your order delivery.

How do I return an item? Please check the following process:

  • Step 1: Contact our customer service at support@ororowear.com for any return or exchange.
  • Step 2: We will send you an RMA form
  • Step 3: Please print out the RMA form and put it with your return package.
  • Step 4: Once the returned package is received by our distributing center, we will proceed with the refund or exchange for you.

*The return shipping cost will be borne by you. The original shipping and handling fee are non-refundable. Exchanges/Returns not valid for Heated Socks, Battery, Charger, Final Sale & Open-box orders.


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