Returns & Exchanges

Extended Holiday Returns

We extend the holiday returns to allow orders of BRAND NEW items delivered from Oct 12th to be returnable through January 15th, 2024. Don't hesitate to gift your family and friends this holiday! 

  • Customers must be an ORORO Insider at the time of purchase to qualify for extended holiday return - Join for FREE and get free returns!
  • Outlet Items, Blowout Sales, Clearance, and other Final Sale items are not eligible for returns or exchanges.
  • Items must be BRAND NEW and UNWORN with tags to be eligible for return or exchange.
  • We reserve the right to inspect and reject any return if items are not in original condition (BRAND NEW and UNWORN with tags).
  • The shipping fee is not refundable.

Return Policy

  • Outlet and other final sale items are not eligible for returns or exchanges. 
  • Items must be BRAND NEW and UNWORN with tags to be eligible for return or exchange within 30 days of delivery.
  • We reserve the right to inspect and reject any return if items are not in original condition (BRAND NEW and UNWORN with tags).
  • The original shipping and the handling fee are non-refundable.
  • The return shipping cost will be borne by you. ORORO Insiders get free returns. Learn more.
  • Exchanges/returns not valid for battery, charger, final sale & open-box orders.

How to Return

  • Step 1: Contact our customer service at support@ororowear.com for any return or exchange.
  • Step 2: We will send you an RMA form.
  • Step 3: Please print out the RMA form and put it with your return package.
  • Step 4: Once the returned package is received by our distributing center, we will proceed with the refund or exchange for you.
Close
Shopping Cart:

Your Cart is Empty.

Shop Men's Shop Women's Shop Accessories Shop Outlet

You might also like

Unisex Beanie - Yellow / Gray
Current price: $14.72
  • Golden Yellow
  • Gray
[{"id":43150192869547,"title":"Golden Yellow","option1":"Golden Yellow","option2":null,"option3":null,"sku":"UHD-01-1200","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Unisex Beanie - Yellow \/ Gray - Golden Yellow","public_title":"Golden Yellow","options":["Golden Yellow"],"price":1472,"weight":32,"compare_at_price":1472,"inventory_management":"shopify","barcode":"840228246824","requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":43150192935083,"title":"Gray","option1":"Gray","option2":null,"option3":null,"sku":"UHD-01-0400","requires_shipping":true,"taxable":true,"featured_image":{"id":34985201369259,"product_id":7793675042987,"position":5,"created_at":"2023-11-09T08:32:58-05:00","updated_at":"2023-12-03T22:52:02-05:00","alt":null,"width":2000,"height":2430,"src":"\/\/www.ororowear.ca\/cdn\/shop\/products\/UHD-01-04_2000x2430_5.jpg?v=1701661922","variant_ids":[43150192935083]},"available":true,"name":"Unisex Beanie - Yellow \/ Gray - Gray","public_title":"Gray","options":["Gray"],"price":1472,"weight":32,"compare_at_price":1472,"inventory_management":"shopify","barcode":"840228246800","featured_media":{"alt":null,"id":27431163986091,"position":5,"preview_image":{"aspect_ratio":0.823,"height":2430,"width":2000,"src":"\/\/www.ororowear.ca\/cdn\/shop\/products\/UHD-01-04_2000x2430_5.jpg?v=1701661922"}},"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}]

ORORO Mesh Laundry Bag
Current price: $7.36
[{"id":42275904225451,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"ABG-01-0400","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"ORORO Mesh Laundry Bag","public_title":null,"options":["Default Title"],"price":736,"weight":159,"compare_at_price":736,"inventory_management":"shopify","barcode":"840228233466","requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}]

ORORO Canvas Tote Bag
Current price: $7.36
[{"id":42928269164715,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"2323-302-3100","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"ORORO Canvas Tote Bag","public_title":null,"options":["Default Title"],"price":736,"weight":567,"compare_at_price":736,"inventory_management":"shopify","barcode":"840228243427","requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}]

ORORO Golf Cap Clip & Ball Marker
Current price: $14.72
[{"id":42928270835883,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"APR-20-0200","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"ORORO Golf Cap Clip \u0026 Ball Marker","public_title":null,"options":["Default Title"],"price":1472,"weight":0,"compare_at_price":1472,"inventory_management":"shopify","barcode":"840228242543","requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}]

"Challenge the Climate" Cap - Black
Current price: $14.72
[{"id":41454699184299,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"2323-104-0100","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"\"Challenge the Climate\" Cap - Black","public_title":null,"options":["Default Title"],"price":1472,"weight":0,"compare_at_price":1472,"inventory_management":"shopify","barcode":"840228238690","requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}]
You have successfully subscribed!